Condon Claims Management - expert claims management you can trust.
When you need your claim to be handled with unparalleled professionalism, commercial acumen and efficiency, there’s only one name you should turn to – CCM.
With decades of industry-specific experience, CCM is trusted by some of the biggest names in maritime, cruise, ports, terminals and logistics, energy, and construction. We also regularly handle claims on behalf of both speciality and general insurance firms.
A significant part of our success is our dedication to technology. We consider that it is imperative that our clients can access and review their claims trends 24/7 at a moment’s notice.
And to achieve this, we utilise a state-of-the-art database, Virtual Claims Adjuster (VCA). This allows Underwriters to access their claims at any point, in order that reserves, documentation, claims status, etc. can be checked at any time. VCA also allows for Lloyd’s Standard Bordereaux to be produced easily and is capable of creating customisable loss runs in order to suit Underwriters’ / Brokers’ needs. It is also an ideal auditing trail for our clients with its transparency.
We have found that this component has been particularly appreciated by our London clients who have equated the development to the advent of virtual broking, thereby providing a twenty-first century facility that preserves many of the essential properties of the traditional Lloyd’s market but with the added benefits and freedoms of the E-Marketplace.
Background Investigations
We also have the capability through our membership of the Marine Index Bureau and our license to provide Private Investigation services to check into a claimant’s past to determine past medical, criminal and civil litigation history. This can be an extremely powerful negotiating tool in managing a claim.
If you want to recover your losses fairly, equitably and professionally, speak to CCM today.
Our range of services are grouped into five core areas:
- Specialist claims handling.
- Third-party administration.
- Medical assistance.
- Legacy claims solutions.
- Offshore personal injury.
- Audits.
Entrust your claims handling to CCM and benefit from a team that is uniquely qualified to handle complex, international claims. A team that consists not only of claims specialists, but with wider access to ex-mariners, engineers, medical doctors, registered nurses and others who are able to grasp the nuances and details of highly-specialised claims.
To find our more about our services, speak to us today.
