Our Team

Stephen P. Condon – CEO

Steve started his career in 1977 working in the international insurance industry in the London market, where he predominately specialized in negotiating all aspects of maritime, offshore/onshore energy related and construction defect claims. He also spent five years in Louisiana where he was a founder of a TPA and adjusting firm.

His experience also includes production, placement of the above interests, along with various other aspects of insurance including cargo, reinsurance and contractual frustration.

He also performs claims / underwriting /novation for insurers.

Steve is a founding partner of CCM, and is responsible for the management of claims and liaison between clients and underwriters. He attends mediations as underwriters’ representative in an effort to economically conclude losses. Steve’s experience is also utilized as an expert witness for coverage disputes and litigation.

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Christopher J. Condon, B.A. – Manager

Chris began his career as a claims adjuster at CCM in January 2003. Chris is responsible for the management of our various construction defect programs wherein CCM have been assigned to act on behalf of Certain London Underwriters. Within this role, Chris maintains close contact with Underwriters, reporting as per their requirements, and provides in depth analysis of the program accounting. Through detailed analysis, CCM has been able to present concise reports, which include forecasts for reserving/actuarial purposes.

Chris also handles other classes of business including marine, cargo, legal liability personal accident and specialized lines, as well as carrying out audits on behalf of London Underwriters.

Chris assists in ensuring CCM is fully compliant with the latest regulations, as well as continuing to update the IT infrastructure so that security and communication with our clients is safe and transparent.

After attaining a Bachelor of Arts degree at Canterbury University, Kent, Chris proceeded to work for a Major UK broker as part of their Re-Solutions department before taking up his role at CCM.

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Jack R. Boulton – Adjuster

Jack began his career at CCM as a claims adjuster in October 2013. He has handled claims in various fields, including Liability, Hull and Machinery, Yachts, reinsurance and construction defect.

His expertise also includes dealing with Lloyds Compliance and Reporting, as well as handling various Underwriters’ MSA requirements.

He graduated with a Bachelor of Science degree in Maritime Business and Management from Liverpool John Moores University in July 2013.

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Deborah R. Cook – Adjuster

Debbie worked for a major UK insurance broker from 1986 before joining the CCM in June 2005.

She initially trained as an Account Handler in the classes of Motor Fleet, Engineering, Personal Accident, Travel, Property Damage, Business Interruption, Employers Liability and Public Liability, servicing her own portfolio of clients. Debbie then handled Excess of Loss Marine Reinsurance claims, and processing for the London market thereby ensuring payments were made and client accounts were audited frequently.

At CCM Debbie provides technical expertise and adjusts claims on our Marine Liability programs. Additional duties carried out include, the audit of expense invoices, processing Claim Settlements and Invoice submissions to underwriters via the Lloyds Underwriting Electronic Claims system. Creating Binder Compliance Loss Runs, and Individual Loss Runs for renewal purposes upon Brokers requests.

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David J. Simpson - Adjuster

David started his career in the insurance market in 2011 as an account manager for a large UK broker. Initially dealing with losses across various lines of business emanating from Europe, Asia & the Middle East, thereafter specialising in Marine (inc Hull & Cargo) & Offshore Energy with both London and overseas markets which required travel and interaction on projects in both Europe and the Middle East.

David joined CCM in 2016 as an adjuster and handles all facets of CCM working ranging from construction defect, reinsurance, and various marine programs.

He has delivered regular training & development sessions on behalf of Underwriters and assisted with audits.

Martyn J. Prager – Accountant

Martyn joined CCM UK in October 2003 after spending 28 years as a manager in the Fiduciary department with a major UK broker where he was also responsible for implementing computer system training.

Martyn is chiefly responsible for overseeing the company Escrow accounts in UK alongside the operating accounts in both UK & USA. He also oversees the office admin in the UK

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Monique Nunez - Administration Manager/Claims Adjuster

Monique began her career in 1984 with a major offshore company assisting the Risk Manager with the overall claims handling and processing of personal injury claims under the Jones Act, State Compensation Act and U.S.L & H Act as applicable. She joined CCM in November 2005.

Monique’s duties include verbal and written communications with claimants, insureds, brokers, underwriters, defense and plaintiff counsels. She also coordinates medical treatment corresponding with physicians and employers regarding claimant’s work status.

Monique also arranges surveillance and performs background searches on claimants; corresponds with the insured regarding claim payments and deductible status: tracks AADs on policies where applicable, authorizes and approves claim payments on underwriters’ behalf; monitors minor loss time accidents and documents files accordingly.

Monique has extensive knowledge of medical terminology, verbiage and medical bill coding. She is responsible for reviewing medical records for completeness and accuracy and performs medical audits for cost savings. She also pre-negotiates medical charges with hospitals, surgical centres and physician practice offices for all complex surgery claims.

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Dustin J. Sons – Adjuster

Dustin has been employed with Condon Claims Management since May 2012 and works in the Mandeville, Louisiana office as an Adjuster. Some of the duties performed by Dustin include meeting injured workers at the dock and transporting them to Hospitals or medical facilities and assisting in them obtaining the proper medical treatment which includes liaising with physicians on medical treatment and work status.

He investigates all facets of the claim and continually works with claimants, witnesses, insured, lawyers and reporting to underwriters.

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Jamie M. Ruiz – Senior Administration Assistant

In 1999 Jamie graduated with a degree from South Eastern Louisiana University. She worked at a TPA and adjusting firm for thirteen years before joining CCM in Mandeville in 2012. Jamie handles and processes account receivables and payables for the Louisiana and Texas office. She is responsible for tracking and reporting all claim payments and deductible statuses to the assured and brokers.

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Kimberly Pier - Administrative Assistant

Kimberly began assisting maritime adjusters in 2007 at a Third-Party Administration Company where she learned to prepare Loss Runs, ISO/MIB and PACER searches for injured workers. She was promoted to Adjuster Assistant where she was responsible for creating new claim records, verifying information, processing payments, and organizing documents and helped with overall claim duties as directed.

Kimberly joined Condon Claims Management, Inc. in 2014 and is responsible for maintaining CCM’s database records and managing the electronic claim file documents as well as archiving and retrieval.

Kimberly provides administrative duties which includes; medical reviews and adjuster support.

Van J. Sons – Senior Adjuster

Van is located in our Lafayette, La office and has been employed with Condon Claims Management since August 2010. Van started his career in 1990, after his active duty tour in the United States Marine Corps. During his career he has handled various types of claims including Maritime, Jones Act, USL&H, State Worker Compensation, Auto, General liability, and Property Claims.

Van’s duties include meeting injured personnel at the dock and transporting them to hospital or a medical facility, along with communicating with the claimants, the insured, brokers, underwriters, and defense counsel in all aspects of the case from the initial advice to its conclusion. Van also coordinates and supervises medical treatment, corresponding with physicians in respect of medical treatment administered and work status.

Van also negotiates settlements with the plaintiff attorneys, attends mediations, depositions, and represents insureds and underwriters in settlement conferences.

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Benjamin L. Gifford – Gulf Regional Manager

Ben is located at the CCM Houston office and has been an adjuster at Condon Claims Management since February 2008. He began his career in 1999 in the insurance industry; investigating, negotiating and settling various claims including liability, casualty, commercial & residential property, personal injury, maritime and Jones Act claims. In addition, he is well versed in analyzing loss and safety issues and providing alternative solutions that utilize the industry’s Best Practices.

Ben was promoted to Gulf Coast Regional Manager in January 2013. He oversees the day to day operations and claims management for all US operations providing directions and recommendations for claims handling and investigations, working to secure the most efficient financial outcome.

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