Having its origins in Covington (near New Orleans) in 1997, CCM opened its UK office in 1999, in response to market demand for a TPA to handle construction business placed in the marine market.
Since that time, we have grown controllably and steadily and are now performing TPA services for numerous large UK and USA based insurance carriers, as well as sophisticated insureds with self-insured programs on primary and excess general liability, hull & machinery and cargo, P&I, and MEL programs.
Due to market demand, CCM opened its office in Houston in August 2006, to work in unison with our New Orleans office in maritime liability claims.
In February 2007, our parent company opened an office in Miami, Florida, predominantly to handle hull, medical and liability claims on cruise lines and yachts.
In 2018, again due to market demand, and to provide an active presence throughout the Gulf of Mexico, we opened our office in Lafayette, Louisiana.
And in December 2024, to give CCM a national presence in the USA, we opened our latest office in Fairhaven, Boston, Massachusetts.
Our UK office is accredited with Lloyd’s of London and the International Underwriting Agency (IUA) in London. This allows CCM to collect claim payments from London insurers directly through the Central Accounting Scheme, that was once only available to London brokers.
CCM was the first non-broker to achieve this position in over 300 years of Lloyd’s history.
Find out more about our work in specific industries now:
- Maritime.
- Cruise lines.
- Yachts and marine leisure.
- Ports, terminals and logistics.
- Commercial fishing.
- Energy.
- Construction.
- Insurance.
Professional claims management
Since 1997, CCM has combined service and core claims handling expertise, with the flexibility and innovation needed to meet the challenges of today’s risk management and operational environments.
Control on claims
The claims environment is more complex than ever before. Rising deductibles and complex, higher-value claims are exposing companies to a growing claims burden. Simultaneously, and in the face of this growing burden, many companies are scaling down their own risk-management resources.
The result? It’s increasingly difficult for businesses to control their insured and uninsured claims.
CCM brings decades of insurance and industry-specific experience together in an agile, cost-efficient claims and risk management operation. We make it our mission to know your business as well as our own - this allows you to reduce your claims workload, safe in the knowledge your claims are being dealt with as well as if you were handling them yourself.
A natural option for outsourcing and third-party administration
CCM’s cost-efficient operations and flexible structure make it a natural choice for insurers and operators looking for claims handling and third-party administration (TPA) solutions on high-volume workloads such as hull, machinery, liability, cargo, personal accident, employer liability and travel claims, or run-off vehicles for occupational disease or insolvency.
Click the links below to explore each our services in more detail:
- Specialist claims handling.
- Third-party administration.
- Medical assistance.
- Legacy claims solutions.
- Offshore personal injury.
- Audits.
We are CCM - expert claims management you can trust.
Speak to us today to discuss your claim handling requirements.